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Leading Through Change: Change Management Foundations (BLTP 004)


Description
(~1hr)

The need to manage change successfully is more common and more important for a leader’s career than ever, and a specific roadmap for managing change is essential. In this course, instructor Scott Mautz gives you a playbook—a powerful, step-by-step approach to managing change, drawing from and building on key elements of change management models in practice today. Scott begins with a brief introduction to the field of change management and dives into the truths of leading change. He discusses how to conduct a change readiness assessment, then goes into the specific change management phases that follow. Scott details key steps and considerations of each phase, as well as what barriers to expect and overcome. He concludes with how to build a change action plan (CAP).

Learning objectives

  • Distinguish the difference between the phases of the change curve.

  • Determine the truths leaders should know for leading change.

  • Explain the purpose of a change coalition, and who should be involved.

  • Assess the best approach for creating enthusiasm for change.

  • Interpret the actions a change leader can take to assist employees’ commitment to change.

Content
  • The Truths of Leading Change
  • How do people process change?
  • What leaders must know about the nature of leading change
  • Section Quiz - The truths of leading change
  • Phase 0: The Change Readiness Assessment
  • The six questions leaders must ask before implementing change
  • Assessing an organization's readiness for change
  • The importance of enrolling early in managing change
  • Section Quiz - Change Readiness
  • Phase 1: Evoke Enthusiasm for Change
  • How to create enthusiasm for change
  • Barriers to creating enthusiasm for change
  • Section quiz - Evoke enthusiasm for change
  • Phase 2: Move Employees to Commitment
  • Helping employees understand how to change
  • How to get employees invested in change
  • How to have one-on-one change conversations with employees
  • Section quiz - Move employees to commitment
  • Phase 3: Create New Habits
  • How to make change stick by forming new habits
  • Conclusion and Wrap-up
  • Building a change action plan (CAP)
  • Assessment and Evaluation
  • Satisfaction Survey - Change Management Foundations
  • Final Exam
Completion rules
  • All units must be completed
Prerequisites
  • BICO Leadership Training Pr... (BLTP 003)
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