Get this course

BICO → Professional Development → Leadership

Management Foundations: New Manager Foundations (BLTP 001)


Description
(~1 hr)

Join management and leadership expert Todd Dewett as he provides practical advice to help you establish your identity as a leader, connect with your team, and become a successful first-time manager. Learn how to survive your first 30 days, build trust, and develop authority. Todd also details how to manage change, discusses the importance of diversity and inclusion, and explores how to build resilience through stress management. This course was designed to prepare you to confidently tackle your responsibilities at work and increase your value to the organization while improving operational effectiveness.

Learning objectives


  • Establish identity as a manager.

  • Identify best practices for clarifying performance expectations.

  • List effective communication tips.

  • Articulate the main elements of effective feedback.

  • Define rapport.

  • Distinguish types of decision-making styles.

  • Signal fairness and integrity.

  • Articulate how to best assert authority.

Content
  • Welcome to the program
  • Introduction
  • Becoming a leader
  • Surviving the First Month
  • Establishing your identity as a manager
  • EXERCISE: Staying Visible
  • Clarifying performance expectations
  • Communicating effectively
  • Embracing feedback
  • EXERCISE: Constructive Feedback
  • A focus on purpose
  • DISCUSSION: Experiencing Purpose
  • Connecting with the Team
  • Building initial rapport
  • Explaining your decision-making style
  • DISCUSSION: Decision-making styles
  • From team member to team leader
  • Building Trust
  • Signaling fairness and integrity
  • Becoming a servant leader
  • Increasing your authenticity
  • A note on trust - Simon Sinek
  • DISCUSSION: Building Trust
  • Using Authority Successfully
  • Asserting your authority
  • Looking back to move forward
  • Developing a lieutenant
  • Knowledge check
  • Managing Change
  • Diversity and Inclusion
  • A process perspective
  • Change starts with you - model the way
  • Conclusion and Wrap-up
  • Building resilience through stress management
  • Next steps
  • Assessment and Evaluation
  • Satisfaction Survey - New Manager Foundations
  • Final Exam
Completion rules
  • All units must be completed
Back